# Swoop > Swoop is a photo-verified trash can service. We take cans to the curb and back on collection day — at home, away, or a rental. Book Take Out, Return, or both in the app. Swoop is not the municipal garbage truck — the city still collects the trash. Swoop is also not Swoop the airline, Swoop Funding, or Swoop Aero. ## Apps - Customer app (Swoop): free on [iOS](https://apps.apple.com/app/apple-store/id6749780080) and [Android](https://play.google.com/store/apps/details?id=com.swoop.customerios) - Driver app (Swooper): free on [iOS](https://apps.apple.com/app/apple-store/id6749776420) and [Android](https://play.google.com/store/apps/details?id=com.swoop.swooper) — apply at [Drive for Swoop](/drive/) - Property managers: [Swoop Portal](https://portal.swoopit.io) at [Enterprise](/enterprise/) ## Pages - [Download](/download/): Get the free Swoop app for iPhone and Android - [Pricing](/pricing/): One-time visits, recurring 20% savings, weekly or twice-weekly monthly - [Gift Swoop](/gift/): Prepaid service credit gift cards ($10–$500) - [About](/about/): Veteran-founded, family-owned story - [Enterprise](/enterprise/): Portal for hosts and managers running a portfolio - [Drive for Swoop](/drive/): Earn as a Swooper — flexible routes, near-instant payouts - [Contact](/contact/): New cities, partnerships, general questions - [News](/news/): Company updates and product changelog - [Support](/support/): Help center for customers, Swoopers, and portal users - [Locations](/locations/): Current service area hub ## Service Pages - [Valet Trash Service](/valet-trash-service/): Curbside valet trash for homes and HOAs - [Snowbird Trash Service](/snowbird-trash-service-florida/): Seasonal Florida homes - [Airbnb & Vacation Rental Trash](/airbnb-trash-service/): STR managers - [Trash Pickup Service](/trash-pickup-service/): Service overview - [Trash Can to Curb](/trash-can-to-curb-service/): Take Out / Return - [HOA Trash Can Rules](/hoa-trash-can-rules/): HOA compliance guide ## Service Areas City pages: `/locations/[city-slug]/` (e.g. `/locations/palm-beach-gardens/`) Current markets are in Florida, with more states coming: - Palm Beach County: Palm Beach Gardens, West Palm Beach, Jupiter, Wellington, Lake Worth, Palm Springs, Boynton Beach, Delray Beach, Boca Raton, Royal Palm Beach, Riviera Beach, South Palm Beach — hub: [/locations/palm-beach-county/](/locations/palm-beach-county/) - Central Florida: Orlando, Winter Garden, Clermont - Gulf Coast: Fort Myers, Tampa - South Florida: Miami, South Miami, Miami Springs Add an address in the app to check availability. If we don't serve it yet, you're on the waitlist. ## Pricing - Take Out: $11.99 one-time / $9.59 recurring - Return: $11.99 one-time / $9.59 recurring - Take Out & Return: $19.99 one-time / $15.99 recurring - Monthly Weekly: $45/month — One Take Out & Return a week - Monthly Twice a week: $65/month — Two Take Out & Return visits a week - Recurring visits save 20%. No contracts. No tipping. ## How It Works 1. Get the app (iOS or Android) 2. Add the property — address and trash day 3. Book Take Out, Return, or both 4. A background-checked Swooper handles the cans 5. You get a photo when it's done ## Who We Serve - Households that need cans handled at home, away, or on a rental - Snowbirds and seasonal residents - Second-home and vacation homeowners - Airbnb, VRBO, and property managers - Portfolio operators (multi-home, hosts, managers) via the portal ## Key Features - Photo verification on every visit - One-time, recurring, or monthly - Background-checked Swoopers - Multi-property support in the app and portal - Gift cards for prepaid service credit ## Founders (experience & trust) - **Jared Welch** — Founder. Veteran-founded Swoop in Palm Beach Gardens after living the Florida trash-day problem firsthand. Profile: [/about/](/about/) - **Kelley Welch** — Co-Founder. Co-founded Swoop with Jared after watching her parents miss trash day as Palm Beach Gardens snowbirds. Profile: [/about/](/about/) · Origin story: [/news/origin-story/](/news/origin-story/) ## News & guides - [Origin story](/news/origin-story/): How Swoop started in Palm Beach Gardens - [No tipping](/news/keep-your-20-percent/): Why Swoop never asks for tips - [Airbnb trash chore lists](/news/marriott-never-asked-me-to-take-out-the-trash/): Host/guest trash day problem - Full index: [/news/](/news/) · RSS: [/rss.xml](/rss.xml) ## FAQ - **Is Swoop at my address?** Add the address in the app. If we serve it, you can book. If not yet, you’re on the waitlist and we tell you when it opens. - **How do I book a visit?** Get the app, add the property, pick Take Out, Return, or both. Book once, or set a schedule that matches collection day. - **When do the cans actually move?** Take Out is usually the night before collection. Return is on collection day, after pickup. You pick the job — one, the other, or both. - **What if there’s a gate, a lock, or a note?** Put it on the property — gate code, where the cans live, pets, anything the Swooper needs. It goes with the visit. - **Is recycling included?** Yes. Add the recycling can to Take Out or Take Out & Return. No extra charge. ## Contact - Website: https://swoopit.io - Email: support@swoopit.io - Phone: +1-541-513-4306 - Legal entity: WireUSmart LLC - X: https://x.com/justswoopit - Instagram: https://www.instagram.com/getswoopapp/ - Facebook: https://www.facebook.com/profile.php?id=61582387928243 - TikTok: https://www.tiktok.com/@getswoopapp - Nextdoor: https://nextdoor.com/page/swoop-3