NewSwoop
Follow your service, live
Open any service to follow it on a real-time timeline — from “driver assigned” to “cans returned” — and message your team without leaving the screen.
Live status timelineIn-thread messagingDriver identity & ETA
Changelog
Everything new
in Swoop.
A running record of what we’ve shipped across the Swoop and Swooper apps — new features, refinements, and fixes.
ImprovedSwoop
A calmer, editorial Swoop
We rebuilt the whole app around a quiet editorial design language — a soft off-white canvas, crisp typography, and gentle spring motion. Less chrome, more clarity.
Soft canvasHairline cardsSpring-based motion
NewSwooper
Report an issue, resolved faster
Flag a problem on any job and get a real ticket you can follow, with a clear success confirmation. Support sees the full context, so issues get resolved faster.
Real ticket numbersStatus updatesFull support context
NewSwoop
Rate your service & driver
After each completed service you can leave a quick rating and see the driver who took care of it. Your feedback keeps service quality high across the neighborhood.
NewSwoop
Scheduling, reimagined
Booking a service is now a single, focused flow with full pricing up front and a celebratory confirmation. No guesswork before you confirm.
Up-front pricingAll service types
ImprovedSwooper
Password reset, simplified
Forgot your password? The new in-app reset flow matches Swoop’s editorial design with a simple one-time-code entry screen.
FixedSwooper
Pull-to-refresh on Schedule
Fixed pull-to-refresh on every Schedule tab — including empty states — so drivers always see the latest offers and assignments.
ImprovedSwoop
Notifications that keep up
The notifications screen loads instantly from cache and refreshes in the background. Every alert now deep-links straight to the right place in the app.
ImprovedSwooper
A cleaner, calmer look
We refreshed the driver app with the “Soft Authority” design language — clearer typography, calmer surfaces, and more consistent spacing across every screen.
NewSwooper
Cash out your earnings
You can now release your earnings instantly and Cash Out whenever you want — no waiting for the weekly cycle. Track every payout right in the app.
Instant releaseCash Out anytimePayout history
ImprovedSwoop
Property details, decluttered
Property details moved to clean flat rows with quick bottom-sheet editing. Pickup day and gate codes are easier to find and update.
ImprovedSwoop
Messaging that feels alive
We’ve improved in-service messaging with a cleaner thread, read receipts, and typing indicators — so you always know your message landed.
Read receiptsTyping indicatorsCleaner thread
ImprovedSwooper
A smoother way to start
We’ve improved onboarding with redesigned, editorial sign-up screens — clearer steps and calmer surfaces, with less guesswork before your first shift.
NewSwoop
Share feedback in a tap
You can now share feedback without leaving Swoop. Tell us what you love or what’s tripping you up, and it goes straight to our team.
ImprovedSwoop
See what’s coming up
We’ve improved your home screen to show the next three upcoming services at a glance — so you always know what’s next without digging.
ImprovedSwooper
See where the cans go
We’ve added the customer’s return photo to the service detail screen — so you can see exactly where their cans belong, every time.
NewSwooper
Track miles for taxes
You can now track your drive miles automatically while you work. Swooper logs IRS-compliant mileage you can export when it’s time to file.
Automatic loggingIRS-compliantCSV export
NewSwoop
Join the waitlist nearby
You can now join the waitlist if your address is just outside our current service area — we’ll reach out the moment Swoop reaches your neighborhood.