Legal

Every Swoop policy in one place. If you have a question about any of them, get in touch.

For everyone

These apply to anyone using Swoop.

• Privacy Policy Updated June 26, 2026 How we collect, use, and protect your personal information, and the rights you have over your data.
• Delete Your Account Updated August 4, 2026 In-app steps and a web email path to request deletion of your Swoop or Swooper account and associated data.
• Request Data Deletion Updated August 4, 2026 Ask us to delete some or all personal data without closing your account — for app store data safety forms and privacy requests.
• Terms of Service Updated June 26, 2026 The rules and responsibilities that apply when you use Swoop to get your trash cans handled.
• Community Guidelines Updated July 15, 2026 The conduct standards everyone on the platform is held to — respect for people, property privacy, and honest service records.

For drivers

These apply if you drive for Swoop as an independent contractor.

• Driver Services Agreement Updated June 26, 2026 The agreement for independent contractor drivers: contractor status, insurance, payouts, taxes, and responsibilities.
• Deactivation Policy Updated July 15, 2026 The only circumstances under which a Swooper account can be deactivated, how you're notified, and how to appeal.