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What is Swoop and how does it work? Swoop takes your trash cans to the curb and back on collection day, with photo proof every time. Create your account and add a property Sign up in about two minutes and add your address with a gate code, note, and photo. Check availability and join the waitlist Add your address in the app to see if Swoop serves your area — and join the waitlist if not yet. Book a service: one-time, recurring, or Monthly Plan Book a one-time pickup, a recurring schedule that saves 20%, or the flat-price Monthly Plan — in a few taps.

Customer basics

The Monthly Plan: twice-weekly service One flat monthly price for twice-weekly Take Out & Return, with recycling included and cancel anytime. Reschedule or cancel a service Change the date of a service or cancel recurring service anytime in the app — no fees, no contracts. What if my trash day changes? Update your recurring schedule in the app when your collection day shifts — including around holidays. Service types: take out, return, or both Swoop offers three services — take cans out, bring them back, or both — with clear per-service pricing. How photo verification works Every service is photo-verified — you get before-and-after proof in the app so you know it's done. Pricing, the recurring discount, and recycling See Swoop's flat per-service pricing, the 20% recurring discount, and the $65 Monthly Plan. Payment methods and receipts Pay with a credit or debit card at secure checkout, update your payment method, and find your receipts in the app. Refunds and tipping Swoop is a zero-tip service. If something went wrong with a service, here's how to get it made right. Log in or reset your password Sign in with email, Apple, or Google, and reset your password if you're locked out. My service wasn't completed Didn't get your photo proof, or something looks off? Here's how to report it and get it made right.

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